The impact of Crisalix on patient retention and word-of-mouth referrals

In the world of cosmetic surgery, patient retention and word-of-mouth referrals are critical for the success of a practice. Patients who are happy with their results are likely to return for future treatments and recommend their surgeon to friends and family. In recent years, the use of Crisalix, a 3D imaging system, has changed the way patients and surgeons approach the consultation process. In this blog post, we will explore the impact of Crisalix on patient retention and word-of-mouth referrals.

Crisalix is a cutting-edge technology that allows patients to see a close to reality 3D simulation of their potential surgical outcome before committing to the procedure. This simulation is created using a combination of the patient's own images and advanced software that can show the possible outcome of the surgery. This technology is used by cosmetic surgeons all over the world to help patients make more informed decisions about their treatment options.

Patient Retention

One of the significant benefits of Crisalix is that it helps increase patient retention. Patients who use Crisalix to visualize their potential results before undergoing a procedure are more likely to go ahead with the procedure than those who do not. In a study conducted by Crisalix, patients who saw a 3D simulation of their potential results were 99% more likely to book a procedure than those who did not see a simulation. This means that patients who use Crisalix are more committed to their decision to undergo a procedure, resulting in higher patient retention rates.

Additionally, Crisalix allows patients to make more informed decisions about their procedure. By visualizing their potential results, patients can better understand what the procedure will entail and what their outcome would look like. This transparency helps build trust between the aesthetic professional and the patient and can result in better patient satisfaction. According to a survey conducted by Crisalix, 96% of patients who used the software felt more informed about their procedure, and 95% felt more confident in their decision to undergo the procedure. This increased confidence and satisfaction can lead to higher patient retention rates as patients are more likely to return to a plastic surgeon they trust and are satisfied with.

Word-of-Mouth Referrals

Another significant impact of Crisalix is its ability to generate word-of-mouth referrals. Patients who use Crisalix and are satisfied with their results are more likely to share their experience with others, leading to referrals. In a study conducted by Crisalix, 78% of patients who used the software shared their experience with friends and family, and 53% of those referrals resulted in booked procedures. This means that patients who use Crisalix can become ambassadors for the cosmetic surgeon, leading to a higher volume of referrals.

Furthermore, Crisalix can help you differentiate from your competitors. With the ability to offer 3D simulations, you can stand out in a crowded market and attract new patients. In a survey conducted by Crisalix, 94% of patients said that the 3D simulation was a decisive factor in choosing their plastic surgeon. This means that if you use Crisalix you can have a competitive advantage and are more likely to attract new patients.

In conclusion, Crisalix has had a significant impact on patient retention and word-of-mouth referrals in the world of cosmetic surgery. By offering patients a realistic 3D simulation of their potential surgical outcome, patients are more likely to make informed decisions about their procedure and commit to their decision. This transparency and increased confidence in the aesthetic professional can lead to higher patient retention rates and generate positive word-of-mouth referrals. Additionally, plastic surgeons who use Crisalix have a competitive advantage in the market, attracting new patients who value the use of cutting-edge technology in their cosmetic surgery journey. Overall, Crisalix has changed the way patients and surgeons approach the consultation process and has become an essential tool for plastic surgery practices to succeed.

Click here  to see the largest study ever made, by Crisalix, in the plastic surgery & aesthetics industry including 3048 doctors, 69283 Crisalix consultations, from 104 countries, between 2015 and 2023.